Dear Customers,

Thank you for your continued trust and support of our IoT platform. To deliver an enhanced service experience, we are launching the upgraded V-net V2.0 Platform, featuring significant improvements in performance, functionality, and stability.

Important Note:

1.  Platform Migration:

The current Asian V-net 1.0 platform (asean.v-box.net) will be ended at 00:00 (UTC+8) on 1st Aug,2025. To ensure uninterrupted service, please migrate to 2.0 shortly by submitting a request via the V1.0 platform or contacting your supplier.

2.  Account Cleanup:

Wecon will clear accounts that have not logged in for over 90 days and are not bound to any device at 00:00 (UTC+8) on June 9,2025.

3.  The migration process will be executed in 2 phases：

Phase 1: Manual Migration (June 10, 2025 – June 24, 2025) — Recommended

Our team will conduct pre- and post-migration data validation to ensure seamless transition integrity. Users need to apply for manual migration independently

Phase 2: Unified Migration (June 25, 2025 – July 6, 2025)

Our team will migrate the remaining accounts on V-net 1.0 to V-net 2.0 in batches. This phase will not involve manual verification, which may result in partial functional anomalies

For detailed migration guides, FAQs, and updates, please visit the Wecon Support Center.

Should you need assistance, feel free to contact our team:

Email: sales@we-con.com.cn

We appreciate your cooperation and remain committed to serving you with excellence.